Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is at 14:00 and check-out is at 12:00. Early check-in and late check-out may be available upon request, subject to availability.

Question 2

Do you offer airport transfer?

Accepted Answer

Yes, we offer private airport transfer with an air-conditioned vehicle, mineral water, and English-speaking driver. The fare is $40 one-way or $70 round trip for up to 4 passengers.

Question 3

Is Wi-Fi available at the hotel?

Accepted Answer

Yes, free high-speed Wi-Fi is available throughout the hotel — in your room, the restaurant, pool area, and all common spaces.

Question 4

What payment methods do you accept?

Accepted Answer

We accept major credit cards (Visa, Mastercard) and cash in Indonesian Rupiah (IDR) and US Dollars (USD). Currency exchange is available at the hotel reception.

Question 5

Do I need a visa to visit Bali?

Accepted Answer

Most nationalities can obtain a Visa on Arrival (VOA) valid for 30 days, which can be extended once for an additional 30 days. We recommend checking the latest visa requirements with the Indonesian embassy in your country before traveling.

Question 6

When is the best time to visit?

Accepted Answer

The dry season from April to October is the most popular time to visit, with sunny skies and comfortable temperatures. However, Bali is a year-round destination, and the wet season (November to March) brings lush greenery and fewer tourists.

Question 7

What languages are spoken at the hotel?

Accepted Answer

Our staff speaks English, Indonesian, and Russian. We are happy to assist guests in all three languages.

Question 8

Are children welcome?

Accepted Answer

Absolutely! Children are welcome at Orlowsky Discovery Hotel. We have a kids club and our villas are especially well-suited for families. Extra beds and baby cots can be arranged upon request.

Question 9

Are pets allowed?

Accepted Answer

Unfortunately, pets are not allowed at the hotel. We apologize for any inconvenience and are happy to help you find nearby pet care services if needed.

Frequently Asked Questions